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Australian Field Agent and Process Server Course

The definitive guide to process serving, repossession, and field collections in Australia

A comprehensive, industry-standard training program for process servers, repossession agents, and field call agents across all Australian states and territories.

🕐 8.0 Hours 📚 20 Lessons 🏆 8 CPD Points 🎓 Certificate Included
$499 AUD
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Australian Field Agent and Process Server Course

Course Overview

This definitive course provides everything you need to start and succeed as a field agent in Australia. Whether you are serving court documents, conducting field calls for debt collection, or repossessing secured assets, this course covers the legal frameworks, practical skills, and business knowledge required.

You will learn state-by-state licensing requirements, how to navigate the Uniform Civil Procedure Rules (UCPR), the Personal Property Securities Act (PPSA), and the National Credit Code (NCC). The course includes practical tools for pricing your services, drafting court-compliant affidavits, and ensuring your field activities remain lawful and safe.

Curriculum

Module 1: Industry Foundations
  • ▸ 1. Introduction to the Field Agent Industry Preview
  • ▸ 2. Legal Frameworks and the ACCC Guidelines
  • ▸ 3. State-by-State Licensing Requirements
  • ▸ 4. Privacy, Confidentiality, and Data Protection
  • ▸ 5. Safety, Risk Assessment, and Conflict De-escalation
Module 2: Process Serving
  • ▸ 6. The Role of a Process Server and Court Jurisdictions
  • ▸ 7. Understanding the Uniform Civil Procedure Rules (UCPR)
  • ▸ 8. Methods of Service: Personal, Ordinary, and Substituted
  • ▸ 9. Drafting and Swearing Affidavits of Service
  • ▸ 10. Handling Evasive Subjects and Difficult Serves
Module 3: Repossession and Field Collections
  • ▸ 11. Introduction to Repossession and the PPSA
  • ▸ 12. The National Credit Code (NCC) and Default Notices
  • ▸ 13. Field Calls: Debt Collection and Demand for Payment
  • ▸ 14. Vehicle and Asset Repossession Techniques
  • ▸ 15. Post-Repossession Procedures and Condition Reports
Module 4: Business and Professional Practice
  • ▸ 16. The Economics of Process Serving
  • ▸ 17. Skip Tracing and Locating Subjects
  • ▸ 18. Client Communication and Reporting
  • ▸ 19. Starting and Running a Field Agent Business
  • ▸ 20. Future Trends and Technology in the Industry